Annual report
2021 Year-End Report
A year of struggle, strength, victories, and growth alongside workers and tenants across Kansas City and Missouri.
Looking back
Rights made real through collective power
As 2021 came to a close, the Heartland Center reflected on another difficult pandemic year marked by struggle, strength, victories, and growth. We expanded our staff and our impact while standing with low-wage workers and tenants.
Community support sustained:
- Impact litigation for workers and tenants
- Legal support for worker-led movements
- A free legal-help hotline for tenants
- Eviction defense in court
- The campaign for and implementation of Right to Counsel
- An expanded team able to respond to growing community need
Workers and tenants
Impact litigation
Workers and tenants won several victories through HCJF's impact litigation project. Central Park Tower tenants used their power in numbers to win a complete rehabilitation of a building that had suffered from bedbugs, roaches, water and mold damage, broken windows, and sewer leaks. The mass-action case also compensated tenants for the conditions they endured.
Two McDonald's workers secured strong outcomes in sexual-harassment cases while joining women workers nationwide who were organizing for change across the company. Two other low-wage workers took separate car dealers to court after being sold dangerous vehicles and losing hard-earned money; both left safer and compensated.
HCJF also moved forward with cases challenging patterned sexual harassment and race discrimination at companies including Chipotle and Burger King, while holding management companies accountable for deceptively taking thousands of dollars from low-wage tenants.
Litigation in action


Movement partnership
The Missouri Workers Center launches
HCJF was proud to unite with the newly launched Missouri Workers Center, a statewide organization bringing low-wage workers together across race and geography to fight racism and win economic justice for all. HCJF helped the organization build and committed to serving as its legal arm in the shared effort to grow worker power across Missouri.
The Missouri Workers Center officially launched on November 16 with a visit from Heather McGhee, author of The Sum of Us, and remarks from Stand Up KC leaders Terrance Wise and Bridget Hughes. The organization grew out of Stand Up KC and expanded the movement to include warehouse workers.
A new statewide movement partner


A landmark victory
Kansas City wins Right to Counsel
In fall 2021, HCJF joined Stand Up KC, the Missouri Workers Center, KC Tenants, and Councilwoman Andrea Bough in an ambitious campaign to guarantee an attorney to every tenant who appeared in eviction court in Kansas City, Missouri. The campaign launched publicly on the steps of City Hall on December 2, passed committee on December 8, and won unanimous approval on December 9.
Kansas City became the thirteenth city in the country to pass Right to Counsel, with one of the strongest ordinances in the nation. The next challenge was implementation: securing full funding and staffing and ensuring that attorneys had the training and support needed to serve every tenant well.
Right to Counsel, won together

Meeting the need
The hotline doubled
HCJF's expanded team responded as workers and tenants faced fast-moving crises during the pandemic.
- Hotline calls answered in 2021
- 3,600
- Interns and staff made sure every call received a response.
Growing capacity
We staffed up
When essential workers stepped up during the pandemic, HCJF did too. Low-wage workers faced unsafe workplaces, a massive eviction crisis, and unemployment. The organization grew its eviction-defense team, provided free legal advice about unemployment and pandemic programs, and joined national partners in a lawsuit against a major meat-processing plant that failed to protect workers.
Mercedes Caballero managed the legal-help hotline with skill and calm, walking hundreds of tenants through crises and ensuring that Spanish-speaking tenants had access to justice.
Amy Sweeny-Davis led HCJF's impact litigation with deep dedication, building on her experience as an organizer, consumer-rights advocate, and litigator.
Candace Ladd joined as Outreach and Development Coordinator after interning with HCJF as part of her social-work practicum. She helped ensure that represented tenants had a voice in the Right to Counsel campaign.
John Michael Pipes and John Bonacorsi worked around the clock to stop evictions. Pipes brought experience from his UMKC internship and fellowship; Bonacorsi brought litigation, housing-rights, prisoners' rights, and public-policy experience from St. Louis and Stanford Law.
Founder and then-Executive Director Gina Chiala emphasized that sustained community support kept tenants housed, gave movements legal backing, enforced workers' and tenants' rights, and created a strong foundation for the years ahead.
The people behind the work in 2021





Keep the work moving forward
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